Welcome to brainimble Help Center

Order Query

Why can't I download my purchase?

We are sorry for the issue. Please contact us with the details so that we can resolve it as soon as possible for you.

Product & Stock

I received the wrong product, what can I do?

We are sorry for the mistake. Please contact us with the details so that we can get it sorted out.

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Delivery

Why is the delivery late?

We are sorry for worry we have caused you. Please contact us with the details so that we can resolve the issue as soon as possible.

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Returns & Refunds

I received the wrong product, what can I do?

We are sorry for the mistake. Please contact us with the details so that we can get it sorted out.

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Payments & Promos

Why are my items delayed?

We are sorry for the delay. We always try to get the items in the earliest day possible and the delay may be caused by some unforseen circumstances.

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Others

I received the wrong product, what can I do?

We are sorry for the mistake. Please contact us with the details so that we can get it sorted out.

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You can't find what you're looking for?

So that we can resolve your issue as soon as possible.
Please submit as much information as possible regarding your issue, including photos and videos if applicable.